Favor'd Alkz · Policies

Refund Policy

All sales are final. We do not accept returns or exchanges. Refunds are only considered for orders that fail to arrive as determined by carrier tracking information.

Policy At A Glance

ALL
Sales Are Final
NO
Returns or Exchanges
UPS
Claims for Lost Packages

All Sales Are Final

Favor'd Alkz does not accept returns, exchanges, or refunds based on customer preference, dissatisfaction, or change of mind. Due to the nature of our products, all sales are considered final once an order has been placed and shipped.

No exceptions. This applies to all product types including tablets, chewables, and powder. Please review product details, pricing, and variant options carefully before completing your purchase.

Non-Delivery & Lost Shipments

Refunds are only considered in cases where a shipment fails to arrive. Delivery status is determined exclusively by the carrier's tracking information.

  • Tracking shows "Delivered" — If tracking confirms your package was delivered to the address provided at checkout, we are unable to issue a refund. This applies even if you did not personally receive the package. Verify your shipping address carefully before placing your order.
  • Tracking shows package is lost in transit — If carrier tracking indicates the package is lost, stuck, or otherwise undeliverable, the customer must file a claim directly with UPS. Favor'd Alkz is not responsible for packages once they are in the carrier's possession.
  • No tracking updates / package never scanned — Contact us at support@favordalkz.com with your order number and we will investigate with the carrier on your behalf.

Store Credit

In cases where a shipment is confirmed lost or missing by the carrier, Favor'd Alkz may offer a store credit toward a future order. This is evaluated on a case-by-case basis and is at the full and sole discretion of Favor'd Alkz.

Factors considered: Order size, customer history, carrier claim outcome, and the specific circumstances of the lost shipment. Store credit is not guaranteed and should not be expected as a default resolution.

Filing a UPS Claim

If your package is lost in transit, you will need to file a claim directly with UPS. Here's how:

  • Step 1: Go to the UPS Claims Center at ups.com/claims
  • Step 2: Select "I need to file a claim" and enter your tracking number
  • Step 3: Follow the prompts to submit your claim with the required details
  • Step 4: UPS will investigate and respond directly to the claim

If you need your tracking number or order details to file the claim, email support@favordalkz.com and we will provide them promptly.

Age Requirement

You must meet the minimum age requirement to purchase from Favor'd Alkz. Purchases made by minors are void and subject to immediate cancellation.

21+
Must Be 21 or Older You must be 21 years of age or older to purchase any product from Favor'd Alkz. By completing a purchase you confirm you meet this requirement.

We stand behind the quality of every batch we ship. Every product is lab-tested, COA-verified, and quality manufactured. Please review all product details before purchasing — all sales are final.

Thank you for choosing

FAVOR'D ALKZ

Questions about a missing shipment or need help filing a UPS claim?

support@favordalkz.com

Related Policies

Shipping Policy → Terms of Service → Privacy Policy → FAQ → All Policies →