Company Commitment

Our Promise to You

Four commitments behind every order of our lab-tested 7-hydroxymitragynine kratom tablets — every batch, every time.

Hours of Operation
Mon - Fri 9:00 AM - 7:00 PM ET
Evenings & Weekends Often available
Email response 24 - 48 hrs
Federal holidays Closed
Note: Response times may vary. Emails are monitored outside of standard hours when possible.
Our Four Pillars

What We Stand For

Every product that leaves our facility reflects these four non-negotiable commitments.

01 — Customer Service
Real People, Real Responses
We answer emails. We respond on evenings and weekends when we can. We don't hide behind auto-responders. Every support inquiry is handled by a real person who knows our products and wants to solve your problem. If something is wrong with your order, we fix it — see our Refund Policy for details on lost shipment claims. No runaround.
Mon-Fri 9am-7pm ET
02 — Product Quality
Lab-Tested 7-Hydroxymitragynine
Every lot of lab-tested 7-hydroxymitragynine kratom tablets we ship is verified by an ISO/IEC 17025-accredited third-party laboratory before a single unit leaves our facility. Full alkaloid panel, residual solvents, elemental impurities — all of it. The Certificate of Analysis is published and available on every product. What's on the label is what's in the tablet. No exceptions, no excuses.
ISO/IEC 17025 Verified
03 — Manufacturing
Professional Production Standards
Our pressed kratom alkaloid tabletsRobin's Egg, Speckled Peach, and Wild Berries — are manufactured with precise milligram dosing per unit under strict quality controls. Every batch is produced consistently — same alkaloid profile, same pressed tablet weight, same third-party verification. Consistency isn't a selling point for us. It's a baseline requirement.
Consistent Dosing
04 — Compliance
Compliant Distribution
We track US kratom and 7-hydroxymitragynine regulations at the state and county level in real time. Check our Kratom Regulation Map to verify your location before ordering. We run automated ZIP checks on every order and block shipments to prohibited jurisdictions — no exceptions made for revenue. We comply with the Kratom Consumer Protection Act where enacted and update our map as laws change.
KCPA Compliant
The
Bottom
Line

Every bottle of our lab-tested 7-hydroxymitragynine kratom tablets comes from a direct-to-consumer operation where every order matters to us personally. We don't have a customer service department — we have people who care about getting your order right the first time. We built Favor'd Alkz because we believed consumers deserved a brand that operated with the same standard they would demand if they could see every step of the process.

That belief hasn't changed. We test every batch. We label honestly. We ship to legal jurisdictions only. We answer our email. If that sounds like the bare minimum — you're right. The problem is most companies in this space don't even do that. We do, and we always will. Read more about who we are and why we started.

Ready to experience the difference? Shop our full lineup of lab-tested 7-hydroxymitragynine kratom tablets (7-OH).
Shop Our Products